Shipping policy

Where We Ship

We ship across Canada, excluding Quebec and Montreal regions. If you're located outside our shipping zones, please contact us to discuss options.

Shipping Details

  • Processing time: Orders ship next business day via Canada Post
  • Delivery timeframe: Typically 3-7 business days depending on your location
  • Shipping cost: Calculated at checkout based on location
  • Free shipping: On orders over $49 CAD

Damage in Transit

If your package arrives damaged or the bottle is broken, please contact us immediately with photos. We'll send a replacement at no cost.

Contact Us

Velura Hair
PO BOX 20004, RPO Tower Hill
Richmond Hill, ON, L4E 0K9
Canada

Email: hello@velurahair.ca